Sayso — Support
A WeCraft Solutions product · we read every message.
Get in touch
Email hassinewassef@gmail.com and we'll get back to you. To help us faster, tell us your device model, OS version, and what happened.
Frequently asked questions
How do I play a rebus puzzle?
Each puzzle shows a mix of emojis, symbols and letters that combine into a word or phrase. Read the clue, then tap the on-screen letters to spell your answer. Watch for details — the order, size, colour and direction of the elements can all be part of the puzzle. For example, a bee + "4" spells "before".
Do I need an internet connection?
No. Sayso is fully playable offline. You only need a connection to load ads and to sync cloud saves if you've enabled them.
How do I get more hints?
You earn coins by solving puzzles and completing the daily challenge, and you can spend them on hints, revealing a letter, or skipping a puzzle. When you run out of hearts, you can watch a short video to refill them, or use coins.
What is Puzzle Pass?
Puzzle Pass is an optional monthly subscription that removes ads, gives unlimited hints, and unlocks exclusive daily worlds. You can manage or cancel it any time in your App Store or Google Play account settings.
How do I remove ads?
Open the in-app Store and choose "Remove Ads" (a one-time purchase), or get Puzzle Pass, which also removes ads. After buying, ads are removed on that account/device.
I bought something — how do I restore it on a new phone?
Open the in-app Store and tap "Restore Purchases". As long as you're signed in to the same Apple or Google account you bought with, your purchases will come back. If anything's missing, email us and we'll sort it out.
Will I lose my progress if I change phones?
Your progress is saved on your device. If you sign in to Game Center (iOS) or Google Play Games (Android), it also backs up to your account and syncs to a new device automatically.
The daily challenge didn't update / my streak reset.
A new daily puzzle unlocks each day based on your device's date. Make sure your device date & time are set to "automatic". Streaks continue as long as you complete the daily challenge each day. If something looks wrong, contact us with a screenshot.
I found a puzzle that seems wrong or an answer that won't accept.
Sorry about that! Please email us the puzzle (a screenshot is perfect) and the answer you expected, and we'll review and fix it in an update.
How is my data handled?
We don't collect personal information and there's no account to sign up for. Full details are in our Privacy Policy.
Still stuck? Email hassinewassef@gmail.com — we typically reply within a couple of days.